10 Reasons Why to Choose Castledene
- We are not Estate agents who do lettings
We specialise in lettings, we are not an Estate Agent who have had to move into lettings to survive the economic climate. We were set up as a letting agent and will always be a letting agent, lettings is our business - Portfolio Managers
You will have one point of contact who will know your property and tenant and who has complete knowledge of your situation. You wont be passed from person to person having to explain yourself time and time again. - Lettings Knowledge and Continual training
All our staff have gone under extensive in house training and are extremely competent BEFORE they become portfolio managers. In addition all our portfolio managers have either taken or in process of taking the National Federation of Property Professionals technical award in Residential Letting. We are the only company in the North East doing this. - We have our own repairs team
We employ our own tradesman and that’s exactly what they are – time served quality tradesman, not odd job men. We also employ our own electricians, gas engineers, plasterers etc How can we do this? We have an award winning construction company within our group, this means quality, competitively priced work for all our landlords - The LHA Expert
Our Managing Director John Paul is the LHA expert and not only speaks nationwide about the subject of property management and housing benefit but also writes for Your Property Network and other industry magazines. His advice is sought from all over the country and has written an e book on the subject www.thelhaexpert.com - Housing Benefits Knowledge
Our knowledge of housing benefit and how it work is second to none (you can imagine having the LHA expert as your boss) We have a 98% of getting paid direct and getting paid under a month is the standard we have set. No other letting agent can do this, we know, we talk to the councils. We also employ ex council staff, so you can rest assured we know what we are talking about. - Continual expansion
At Castledene we are very ambitious and have grown to over 1000 properties in under 2 years over 3 branches and have 2 more planned for the beginning of 2011 which would give us superb coverage for the whole of the North East. Many letting agents say they can cover the North East, but only we can. - Award Winning
We have won many awards over the last 2 years but the most recent is also our proudest achievement. We won North East letting agent of the year at the Landlord and Lettings awards in Birmingham 2010, which we are extremely proud of as its the biggest awards show in our industry. We are nationally recognised for what we do - Advertising
We know how important advertising is and all our properties are on Rightmove and the Digital property group which account for over 75% of all the internet property portals. We also advertise in the local press and can say we are the only letting agent in the area to take out half page advertising EVERY WEEK in multiple papers - Accreditations
We are member of the National Approved Letting Scheme, the property ombudsmen and also the National Landlords association, which means we have a set standard of care that we follow to ensure the satisfaction of not only our landlords but also the tenants. Many letting agents forget about the importance of the tenants and that without them, property investing can be expensive. We understand the needs of the tenant and build relationships with them so that they are more likely to take care of the property and pay their rent on time.
